FAQ

VIRTUAL ASSISTANCE

FREQUENTLY ASKED QUESTIONS

  • I offer a free 30 minute Discovery Call to find out more about what your needs are and how I can best assist you!
  • Numerous tools now allow seamless video conferencing like Zoom, Skype. You can also contact me by phone or email.
  • Zoho Invoice software is used for tracking the time spent on your projects.
  • For remote access to your files, I share a common space, whether it be on Onedrive, Googledrive or Dropbox.
  • The access can also be done through a secure connection to a workstation within your company.
  • You save money. You only pay the VA for actual hours worked. 
  • Wages paid to an assistant are deductible to you, coming right off your tax return as a business expense.
  • No equipment needed.
  • No benefits, payroll deductions, vacation, sick days to pay.
  • Flexible hours.
  • By hiring a virtual assistant to manage your day-to-day tasks, you'll have more free time and as a result, you'll be able to work on the things that make a bigger difference to your bottom line.
  • Various packages offered according to your needs.
  • My services are offered at an hourly rate or according to blocks of hours. I invite you to sign up for a free consultation to get more details about my services.
  • A confidentiality clause is included in my service agreement. It will be signed when I start my activities with your company.  
  • A virtual assistant is a person who provides support services to a business from a remote location.
  • She offers different services such as administrative support, accounting, customer service, scheduling management, etc…
  • She offers the same services that an administrative support team would offer in their office.

CLIENT

Testimonials

"Lyne is an exceptional virtual assistant! She helps me with my bookkeeping with great diligence and autonomy. In addition, she created our website, which is absolutely beautiful and perfectly professional, with incredible attention to every detail. Always available, ready to help and take on challenges, it’s a real pleasure to collaborate with her. I highly recommend her for her skills and professionalism!"
Kelly BorrisDirector | Daycare
"Excellent service and the fact of working virtually provides a certain flexibility for discussions and reviews as needed. Lyne is professional, experienced, creative and a good listener. The administrative support service is excellent and she is very resourceful. If you need help, don’t hesitate to ask her how she could help you."
Luc BeaucheminCEO
"Very good service, Lyne is competent, attentive, and always available to meet the needs of our daycare center."
France CaronDirector | Daycare
"Working with Ms. Paquette was a pleasure and very easy. The communication was good and she responded quickly to our needs and the tasks were well done and with care".
MariaGeneral Director | Daycare
"Lyne is competent, discreet, rigorous, and punctual. It was a pleasure and of great assistance to work with her. Thank you very much!"
Stéphanie RobillardDaycare
"A valuable, professional, and competent resource. Thank you!".
Émmanuelle LemieuxDirector | Daycare
"During her contract with us, Mrs. Paquette was viewed as a trusted and valued team member. She was very organised and never missed a deadline. She has shown to have all of the technical and interpersonal skills that makes a truly exceptional administrative assistant. I can highly recommend her".
EdwardFaculty of Law
"Lyne is very professional and efficient. She understood the mandate that we entrusted to her, and she was independent in the work to be done. Communications were fluid and tasks were done well while respecting deadlines".
Kelly Director | Foundation
"We were able to appreciate Mrs. Paquette's personal and work qualities. She has always had a discreet, efficient, pleasant attitude. Committed to her work, she was able to demonstrate her skills and sense of responsibility, largely meeting my expectations".
ClaudetteDirector
"I had the pleasure of working with Lyne. Her work is characterized by meticulousness, professionalism, dedication, not to mention the passion that Lyne puts into her work."
Chantal ThibodeauPresident | Accounting Firm
"I’d also like to take this opportunity to tell you again how much I appreciate working with you and how valuable your support is in organizing my work time. Thank you very much!"
Simon R.Director | Daycare

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